After a client told Jill and Robyn about her experience, we asked her to share her thoughts on Jill and our philosophy. Here’s what she said:
I love getting treatments and trying new products. And before I went to Jill, I thought my skin was fine. Not great, but fine. I accepted the patchy, rashy area around my hairline, I kept the flaky psoriasis around my nose in check with hydrocortisone cream…for twenty years. I treated the occasional breakout with that famous pink spot cream.
After hearing from estheticians, beauty insiders, and even dermatologists, I was resigned to keeping my skin issues in line topically, or hiding them under my bangs or concealer. I thought the way to the promised land of skin was through cleaning, exfoliating, and the occasional peel or microdermabrasion.
Then I went to Jill.
Everything changed. She took one look at my hairline and asked me if I used an exfoliating cleanser. I did. She explained that I had contact dermatitis that was being aggravated by the harsh exfoliant, not to mention the fragrance in my product. (I then mentioned my constantly itching scalp and she asked me if I used a popular line of aromatherapy shampoos. I did. She told me to stop; the fragrance and sudsing agents were too harsh for me.) Jill told me about the French approach to skincare, that it’s about protecting the skin rather than cleaning and scrubbing. If I wanted to improve my skin, I’d have to back away from the suds and granules and embrace the dewy feeling of cleansing milks.
I was starting to believe.
She looked at my reddened skin and started talking about internal inflammation. At this point, I realized that Jill just might be a skin genie or magician or whisperer. Jill believes that the issues that show up on our skin are a reflection of something going on in our bodies. She recommended green drinks or chlorophyll drops to balance my body's pH, as well as black current seed oil or borage oil supplements.
I did everything she said—swapping out my spendy skincare products for Biologique Recherche, avoiding highly fragranced shampoos, buying supplements, drinking down seaweed-green beverages in the morning—and my skin has been transformed. In fact, ever since my first facial with Jill, my lifelong contact dermatitis and psoriasis never, ever came back.
To call Jill’s service just a facial is to do it and her a disservice. I got a skin therapy session. It seems so obvious now—protect and nourish the skin—but I’ve spent decades reading about the latest treatments and products, trying to fix the problem by applying something new or scrubbing away the offending blemish. I know that my skin has to be treated from the inside as well as the outside. Through Jill, I’ve learned to take care of my skin by taking care of myself.
—A happy, glowing client